How do I know if my sample has reached the lab?

Modified on Wed, 28 Jun 2023 at 11:23 AM

The Canada Post tracking number can be found on the return mailer provided with your kit.  Please ensure you keep the tracking number handy so you can find the status of your swab via the Canada Post website.  

Once your kit has been received at our lab we process in order of receipt.  Don't worry if you don't get an email right away. We will send a notice when your swab starts processing and then another once your report is ready. 

Please note all packages are shipped via Canada Post and delivery delays may occasionally occur.

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