I am having problems registering my account online. What should I do?

Modified on Fri, 23 Sep 2022 at 02:49 PM

If you are having issues with the 14-digit ID activation code, please get in touch with us at info@inagene.com. You will receive a response within 24 hours.

Note: Please be aware that some email service providers may mark emails from Inagene as spam. Please add @inagene.com emails to your safe senders list to ensure you receive your email updates. 

You can also check the status of your report on the patient portal at https://patients.inagene.com/login.

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